在互聯網上購(gòu)買保險公司的健康險、養老年(nián)金險,限定區域内才能購(gòu)買——這是許多網購(gòu)保險者曾遇到的難題。未來(lái)這一問(wèn)題或将解決。
中國銀保監會近日(rì)向原保監會機(jī)關各部門(mén)、各保監局征求關于《互聯網保險業務監管辦法(草稿)》(下稱《意見(jiàn)稿》)的意見(jiàn),部分(fēn)險種銷售區域有望放(fàng)開。
禁止搭售,網銷流程可(kě)回溯
随着互聯網保險持續發展,越來(lái)越多未在規定内明确的問(wèn)題開始出現。此次意見(jiàn)稿也進一步進行了統一。
例如(rú),部分(fēn)第三方網絡平台以“默認”方式搭售保險,曾引發輿論廣泛關注。此次《意見(jiàn)稿》明确提出禁止搭售。第三方網絡平台在銷售自(zì)身(shēn)或第三方的産品或服務時,應當通過清晰顯著、明白(bái)無誤的形式将保險産品設置爲消費者自(zì)主選擇項,不得(de)以默認選項的方式“搭售”保險産品。
《意見(jiàn)稿》要求,第三方網絡平台應在銷售流程的各階段以清晰、簡便的方式爲消費者設置取消購(gòu)買保險産品的選擇項。
《意見(jiàn)稿》還(hái)要求銷售過程可(kě)回溯。保險公司、保險中介機(jī)構應完整記錄和保存互聯網保險業務交易信息,确保交易全面記錄、不可(kě)篡改。交易信息應至少包括:産品宣傳和銷售文本、銷售和服務日(rì)志、投保人(rén)操作軌迹、留存網頁快(kuài)照(zhào)等。
因互聯網保險業務産生投訴糾紛的,保險公司、保險中介機(jī)構應在處理(lǐ)過程中全流程還(hái)原交易過程和細節。因自(zì)身(shēn)原因不能還(hái)原交易軌迹的,應按照(zhào)有利于投訴人(rén)的原則處理(lǐ)消費者訴求。
希望放(fàng)開重疾險的呼聲*高
在産品創新方面,《暫行辦法》放(fàng)開了意外傷害險、定期壽險和普通型終身(shēn)壽險等險種的地域限制,促使上述産品在網上熱(rè)銷,但(dàn)健康險的主力品種——重疾險卻沒有在此之列。此次銀保監會在修訂新的辦法時,是否會放(fàng)開其他(tā)險種的經營資格成爲業内探討(tǎo)的一大(dà)話(huà)題。多家中小險企和新型險企相(xiàng)關人(rén)士表示,希望看(kàn)到險種範圍中新增“重疾險”。
有業内人(rén)士不建議(yì)放(fàng)開重疾險和醫療險的區域限制。重疾險的确是提高收入的利器,但(dàn)即便新規放(fàng)開了該類産品網銷的地域限制,這類産品也很難迅速在網上大(dà)賣。理(lǐ)由是,相(xiàng)比其他(tā)健康險産品,重疾險的設計(jì)更爲複雜,投保人(rén)需要更完善的服務。在發生諸如(rú)理(lǐ)賠後的調查取證、投訴後的上門(mén)拜訪等都(dōu)無法保證服務品質和服務時效,容易引起客戶不滿,影(yǐng)響行業整體(tǐ)形象等問(wèn)題。
“目前網銷保險中銷量前幾名,分(fēn)别是體(tǐ)現場景化的退運險、意外險和百萬醫療險,這些産品大(dà)多保費在100元至800元。對投保人(rén)來(lái)說(shuō),這個金額在‘見(jiàn)不到人(rén)也願意線上購(gòu)買’的範圍之内,而壽險和重疾險保費較高,投保人(rén)購(gòu)買更爲慎重,也更需要代理(lǐ)人(rén)服務。”一位業内人(rén)士說(shuō)。
專家表示,在治理(lǐ)互聯網金融的大(dà)背景下,互聯網保險監管趨嚴。對于網銷平台和保險公司來(lái)說(shuō),重要的是提升自(zì)身(shēn)的風(fēng)控和精細化管理(lǐ)能力,無論如(rú)何,新的監管辦法一定有利于合規經營、具有較高核心競争力的網銷平台和險企。(轉自(zì)河北新聞網)
From :businessinsuranceU.S. commercial property/casualty rates rose 5% on average in the fourth quarter of 2019, up from 4% in the third quarter, reflecting insurers’ intent to continue to increase prices across most lines, online insurance exchange MarketScout Corp. said Monday.“Auto rate increases have been up all year long; however D&O (directors & officers) and professional rate increases have spiked significantly in the fourth quarter,” Richard Kerr, CEO of MarketScout Corp. said in a statement.Insurers are carefully analyzing their property exposures using catastrophe modeling tools, he said. “We expect many of the major property catastrophe insurers to curtail their 2020 writings in California brush and East and Gulf Coast wind areas. Naturally, this will result in higher rates to insureds,” Mr. Kerr said.D&O liability rates increased by 8.25%, while commercial auto increased 8% in the quarter, and professional liability rates were up 6%, and umbrella/excess rates were up 5.5%, according to MarketScout.Commercial property rates increased 5.25% in the quarter, and business interruption rates were up 5%, while all other lines showed smaller increases, except for workers compensation, where rates fell 1%, MarketScout said.By industry class, transportation and habitational saw the highest average rate increases at 9% and 8.25% respectively, MarketScout said.Large accounts – those with $250,001 to $1 million in premium – saw a rate hike of 5.5% in the fourth quarter, as did jumbo accounts, which have more than $1 million in premium. Small accounts – those with up to $25,000 in premium – were up 5%, while medium accounts – those with $25,001 to $250,000 in premium – were up 4.5%.The “steady trend” of upward rates reflects insurers’ plans to continue increasing prices across all lines except for workers compensation, MarketScout said.Organizer:China Insurance Digital & AI Development 2020Web:http://en.zenseegroup.com/p/560573/Contact:Ann 021-65650305
From :insurancejournalIt was a relatively quiet year for the Southeast in terms of major catastrophes compared with 2018 when Hurricane’s Michael and Florence caused major damage in the region. This year, Hurricane Dorian sideswiped the Southeast coast and made landfall on the Outer Banks of North Carolina but most of the area was spared. Still, Aon said economic damage in the U.S. and Canada was poised to approach a combined $1.5 billion.Florida spent the year recovering from Hurricane Michael, which was upgraded to a Category 5 storm by NOAA in April. Florida officials have repeatedly called on the insurance industry to speed up the recovery process, with nearly 12% of claims still open a year after the storm hit.Organizer:China Insurance Digital & AI Development 2020Web:http://en.zenseegroup.com/p/560573/Contact:Ann 021-65650305
From:businessinsuranceeinsurance renewals at Jan. 1, 2020, mainly saw single-digit increases, with some exceptions, according to reports by reinsurance brokers released Thursday.Willis Re, the reinsurance brokerage of Willis Towers Watson PLC, and Guy Carpenter & Co. LLC, a unit of Marsh & McLennan Cos. Inc. both reported that year-end reinsurance renewals varied by account and region, but the retrocessional reinsurance was under pressure.Rates on line for property catastrophe reinsurance programs remained stable and property per risk pricing was driven by individual program performance, the Willis report said.Although some Lloyd’s of London syndicates took firm positions on rate increases and the London market authorized capacity decreased, that capactiy was replaced by new capital and a strong supply from other markets, Willis Re said.U.S. loss-free accounts renewed at flat to up 10% while those with losses saw increases of 10% to 50%, the Willis Re report said, which was among the largest increases. Property catastrophe accounts without losses renewed at flat to up 5%, while loss hit accounts were up 10% to 20%, Willis Re said.According to the Guy Carpenter report, the brokerage’s global property catastrophe rate on line index rose 5% in 2019.According to the Willis Re report, other large increases were seen in Central and Eastern Europe, where property programs with losses saw increases of 5% to 20%, and Canada, where such accounts renewed up 10% to 40%.Most other regions and countries saw property increases in the single or low double digits, the report said.The Jan. 1 renewals saw some “difficult” negotiations, according to a letter in the report from James Kent, global CEO, Willis Re.The Guy Carpenter report said the reinsurance market was “asymmetrical,” adding “this is certainly not a one-size-fits-all market” and while overall capacity remained adequate, “allocated capacity tightened notably in stressed classes.”Dedicated reinsurance capital rose 2% in 2019 and the year saw approximately $60 billion in global insured catastrophe losses, according to Guy Carpenter, which was significantly lower than 2017 and 2018.Alternative capital, however, contracted by approximately 7% percent “as investors were more cautious with new investments after assessing market dynamics and pricing adequacy,” Guy Carpenter said.The retrocession market “was challenged … by trapped capital, a lack of new capital and continued redemptions from third-party capital providers,” a statement issued with the Guy Carpenter report said.However, significant retrocession providers returned to the market in the past two weeks, Willis Re said.Organizer:China Insurance Digital & AI Development 2020Web:http://en.zenseegroup.com/p/560573/Contact:Ann 021-65650305
Major information technology companies in India are running the risk of termination of their $1 billion contracts following Boeing Co.’s decision to halt the production of its 737 Max jets, MoneyControl reported citing the Business Standard. Companies like Tata Consultancy Services Ltd., Infosys Ltd., HCL Technologies Ltd., Cyient Ltd. and L&T Technology Services Ltd. have outsourcing contracts with Boeing or its suppliers and Boeing’s jet crisis is expected to affect these IT companies in the short run.From:businessinsuranceOrganizer:China Insurance Digital & AI Development 2020Web:http://en.zenseegroup.com/p/560573/Contact:Ann 021-65650305
France-based eyewear maker Essilor International S.A. has discovered fraudulent activities at one of its factories in Thailand that could cause €190 million ($213 million) in financial losses to the company, The Irish Times reported citing Reuters. The company has filed complaints in Thailand and has fired all the involved employees. It hopes to recover the losses from frozen bank accounts, insurance and lawsuits.Organizer:China Insurance Digital & AI Development 2020Web:http://en.zenseegroup.com/p/560573/Contact:Ann 021-65650305