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互聯網保險逐步進入了風(fēng)險精細化管理(lǐ)時代
2019-01-12

鳳凰網WEMONEY訊 “近年(nián)來(lái)信息技術(shù)的滲透率和影(yǐng)響力已經延伸到現代社會的各個渠道,保險行業與互聯網科(kē)技的聯系也愈發緊密,目前中國正步入後互聯網時代,流量紅(hóng)利已經觸達邊界,人(rén)工(gōng)智能、大(dà)數據、區塊鏈、物聯網的科(kē)技時代正在來(lái)臨。”11月2日(rì),泰康在線董事(shì)長劉經綸在2018中國金融年(nián)度論壇——2018中國保險行業年(nián)度峰會表示,保險業未來(lái)的發展,不管是傳統模式的轉型升級,還(hái)是新發展模式的開拓探索,都(dōu)需要依靠新型科(kē)技技術(shù),通過科(kē)技來(lái)賦能業務的變革發展,形成新動能、打造新引擎。

劉經綸表示,多年(nián)來(lái),從(cóng)保單電子化、信息化,到服務的互聯網化,再到如(rú)今的保險科(kē)技、信息技術(shù)驅動保險行業先後經曆了信息化、網絡化、智能化三個階段的發展,如(rú)今,各家保險公司基本實現了保單銷售、投保、理(lǐ)賠、保前的全流程線上服務。而大(dà)數據、雲計(jì)算、人(rén)工(gōng)智能、區塊鏈等科(kē)技手段的植入,讓保險更安心、便捷和實惠。

劉經綸提出,科(kē)技賦能了保險的産品、銷售、服務和管理(lǐ)。

在科(kē)技賦能保險産品方面,互聯網保險産品快(kuài)速發展,保險産品的設計(jì)逐漸向以客戶爲中心的産品化、碎片化、定制化、高端化轉變。憑借大(dà)數據風(fēng)控手段的廣泛應用,保險産品設計(jì)逐步進入了風(fēng)險的精細化管理(lǐ)時代。

在科(kē)技賦能保險銷售方面,各大(dà)保險公司紛紛退出微信和APP等應用程序,大(dà)幅增加代理(lǐ)人(rén)銷售和服務能力。客戶大(dà)數據分(fēn)析、智能保護等智能應用的推出,極大(dà)增強了客戶分(fēn)析和客戶開拓的能力。

在科(kē)技賦能保險服務方面,人(rén)臉識别、語音識别、智能機(jī)器人(rén)應答等新技術(shù)的嵌入,增強了克服身(shēn)份認證信息安全防護和防範的水平,可(kě)以大(dà)幅度減少人(rén)力成本。

在科(kē)技賦能保險管理(lǐ)方面,大(dà)數據能力分(fēn)析,大(dà)數據财務管理(lǐ)等數字化手段的應用,助力保險公司經營提升全線管理(lǐ)的水平。 

劉經綸認爲,現階段保險企業競争已經發展成爲生态競争,保險多元化**度發展對科(kē)技賦能提出了更高的期待和要求。應用科(kē)技全方位服務保險發展,打造精益求精的保險産品和服務,必會普惠消費者,進一步提高保險覆蓋的廣度和深度,爲人(rén)們提供更強的風(fēng)險抵禦能力。

談到科(kē)技賦能保險産業升級發展時,劉經綸表示,保險公司應用科(kē)技力量搭建産業與平台,将數字算法、客戶資源、服務内容通過雲平台來(lái)實現對内賦能以及對外輸出,将内部服務變爲共有服務,将保險公司的商業能力,包括對客戶的了解、盈利的模式、科(kē)技服務的水平,甚至客戶的流量提供,*終共同來(lái)建立一個圍繞保險産業生态的經營發展模式。

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From :businessinsuranceU.S. commercial property/casualty rates rose 5% on average in the fourth quarter of 2019, up from 4% in the third quarter, reflecting insurers’ intent to continue to increase prices across most lines, online insurance exchange MarketScout Corp. said Monday.“Auto rate increases have been up all year long; however D&O (directors & officers) and professional rate increases have spiked significantly in the fourth quarter,” Richard Kerr, CEO of MarketScout Corp. said in a statement.Insurers are carefully analyzing their property exposures using catastrophe modeling tools, he said. “We expect many of the major property catastrophe insurers to curtail their 2020 writings in California brush and East and Gulf Coast wind areas. Naturally, this will result in higher rates to insureds,” Mr. Kerr said.D&O liability rates increased by 8.25%, while commercial auto increased 8% in the quarter, and professional liability rates were up 6%, and umbrella/excess rates were up 5.5%, according to MarketScout.Commercial property rates increased 5.25% in the quarter, and business interruption rates were up 5%, while all other lines showed smaller increases, except for workers compensation, where rates fell 1%, MarketScout said.By industry class, transportation and habitational saw the highest average rate increases at 9% and 8.25% respectively, MarketScout said.Large accounts – those with $250,001 to $1 million in premium – saw a rate hike of 5.5% in the fourth quarter, as did jumbo accounts, which have more than $1 million in premium. Small accounts – those with up to $25,000 in premium – were up 5%, while medium accounts – those with $25,001 to $250,000 in premium – were up 4.5%.The “steady trend” of upward rates reflects insurers’ plans to continue increasing prices across all lines except for workers compensation, MarketScout said.Organizer:China Insurance Digital & AI Development 2020Web:http://en.zenseegroup.com/p/560573/Contact:Ann 021-65650305

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